New Patient Information
Scheduling of Appointments
Appointments can be scheduled online and over the phone. To schedule an appointment online, and to check availabilities for appointments online, please visit our online scheduler by clicking www.timecenter.com/bodyworks
To schedule an appointment over the phone, please call us at 604-983-6616. We do not have a receptionist, but instead we aim to personally answer all telephone messages as soon as possible.
You will find that we do our best to run on time and we respect that your time is as valuable as ours. If you arrive late, your time with the therapist will be shortened to avoid delaying those scheduled after you.
No Show or Late Cancellation Policy
We require 24 hours notice for cancellation or change of appointments. If you are unable to cancel your appointment earlier that 24 hours, you will be charged fully for the missed appointment. Please let us know as soon as possible if you need to cancel however. We often have a waiting list for cancellations, and so, if we are able to rechedule someone in your full timeslot, even on short notice, then we would be happy to waive the cancellation fee.
First Appointment
It is recommended that you schedule a 60 minute one on one initial assessment for your first visit. This allows sufficient time to take a history of your problem and complete a thorough physical assessment relating to your injury or physical complaint. If time permits, this session will also include some initial treatment or home exercise. Approximately 50 minutes will be used for assessment and treatment, and the remaining time will be used for education and discussion, changing clothes, payment and scheduling of future appointments.
For more information, please refer to our FAQ page.
Please come a few minutes early to fill out the initial information form, as well as a consent to treatment form. If we are currently working with another client, we will leave this form for you in our waiting area to fill out once you arrive.
Subsequent appointments
We schedule 30 or 60 minute one on one sessions for physiotherapy treatment. After your initial assessment, you and your therapist will decide which duration of treatment is required to successfully achieve you rehabilitation goals. It is often advisable to schedule 3-4 consecutive sessions after you initial assessment so that your rehabilitation can continue regularly for best success. Treatment will include 25 or 50 minutes of manual therapy, exercise and other treatments as deemed appropriate by your physiotherapist. The remaning time will be used for education and discussion, changing of clothes, payment and scheduling of future appointments. For more information, please refer to our FAQ page.
Payment
- We accept cash or a personal cheque made out to your physiotherapist.
- We are not currently able to offer physiotherapy services for WCB-related injuries.
- ICBC claimants will pay the regular fee schedule as noted above.
Receipts suitable for submission to extended health care benefit plans will be issued.
Please have payment ready prior to your session.
Parking
There is street parking in the immediate area for your convenience. More spefically, there are t2 hour parking spots along the north side of WEst 1st street between Chesterfield and Mahon streets (1-2 blocks west of Lonsdale). As well, there are numerous 2 hour parking spots in the same block of West 2nd street, between Chesterfield and Mahon. Futher, there are 30 minute and one hour parking spots located in the block of west 1st street between Lonsdale and Chesterfield. As well, there is a pay parking under the building where the clinic is located, with access via the cross street Semisch. Parking is strictly encorced in this area, so please allow yourself enough time to find adequate parking for the duration of your appointment.
For more information on location, please refer to our Contact Us page. Or you may contact us at:
Body Works Physiotherapy, Suite 420-233 West 1st Street, North Vancouver, BC V7M 1B3
604-983-6616
For more information about the services that we provide, please refer to our Services page.
For more information on our therapists, please refer ro our About Us page.